Q: Do you guarantee a place on a tour if I just turn up at the meeting point?
A: No. You need to book online to be 100% sure of a place. We have no cancellation charges so you can cancel anytime up to one hour before the tour starts, so there is no risk for you.
Q: Do you offer tours only in English?
A: Tours offered on our website, except individual tours or car tours of Prague, are conducted only in English. However, we can arrange tours in any other language although the price will differ.
Q: Where exactly can I find your tour guide?
A: This is very simple. First go to the Astronomical Clock. This location is so famous that anyone will be able to direct you to it. The Astronomical Clock is located in the Old Town Square (Staromestske namesti). Then look for a red umbrella and you will find our tour guide waiting for you close by (the guide will be waiting 50 meters away to the left if you are facing the astronomical clock). This is also the meeting point for our Free Tour. There is a different meeting point for all cruises. As there is no tour guide for cruises, you will find detailed information in the confirmation email from where boat departs.
Q: Where can I meet the tour guide for the Free Tour?
A: This is already explained in the previous answer. All information and a map showing where to meet our tour guide are printed on the transport voucher. This voucher will be given to you by our driver.
Q: Are all your walks wheelchairs friendly?
A: All walks can be organized for persons using wheelchairs but the most recommended are: Old Jewish Quarter, Old Prague and (Ghost Walk), and Medieval Prague as the other tours use boat or tram transport.
Hello, I just wanted to say a big "thank you" to your company for the efficient and friendly service that you have provided. Our taxi driver was prompt, efficient and courteous and the "Superior Tour of Prague" was just excellent and we all thoroughly enjoyed ourselves. The guide, Marquetta, was very knowledgeable, friendly and approachable. Please convey our thanks to all concerned. If I return to Prague, I shall certainly use your services again! Corinne Woolf
Hello there, we attended this tour today, and I just wanted to write and say how much myself and my Mother enjoyed it! Our Guide was fantastic and so knowledgeable. Could you tell me her name? I didn't leave a tip with her but wish I had done. Would you be able to pass on my message of thanks. Helen Whitby, UK
